1. Operator and acceptance
These Terms of Service apply to your use of the Swinburne Boxing Club Member Portal. System Operator: Lam Wee Liang, on behalf of Swinburne Boxing Club.
Contact: trunkskid5439@gmail.com. By creating or using an account, you agree to follow these Terms and the applicable Club rules.
2. Accounts and accurate information
- Provide information that is accurate, current, and complete, and update it when it changes.
- Keep your credentials and devices secure and notify the Club if you suspect unauthorised access.
- Do not share an account, impersonate another person, or allow another person to use your credentials.
- You are responsible for activity carried out through your account, subject to applicable law and the Club's own security responsibilities.
3. Memberships, packages, and payment requests
The portal may show or support Monthly memberships, Walk-in training-day entitlements, PT / Private Training, Rental packages, and Free Trial opportunities where applicable. Each package is subject to its displayed description, price, availability, validity, and the Club's approval.
A package request or payment submission is not necessarily an approval. The Club may review availability, payment details, and eligibility before confirming a request. Payment receipt images must be genuine, accurate, and related to the submitted request. Do not upload altered, misleading, or unrelated receipts.
Rental is an add-on associated with eligible class bookings and is not itself a membership entitlement. Walk-in, PT, Monthly, Rental, and Free Trial rules remain separate; using one feature does not automatically grant or consume another.
4. Classes, PT, and bookings
Bookings are subject to class capacity, schedule availability, package eligibility, gym closures, and any instructions shown in the portal. Schedule dates, times, coaches, and availability may change when the Club updates its timetable.
For normal classes, cancellation is allowed only when Malaysia current time is earlier than the class start time minus 60 minutes. At exactly 60 minutes before the class starts, cancellation is locked.
The same rule applies to PT / Private Training bookings: cancellation is allowed only when Malaysia current time is earlier than the PT start time minus 60 minutes. At exactly 60 minutes before PT starts, cancellation is locked.
If you do not attend after the cancellation cutoff, the booking may be treated as forfeited under the Club's applicable rules. The portal does not promise that a no-show will automatically deduct a Monthly, PT, Walk-in, or Free Trial entitlement.
5. Reminders and notifications
The system may send a class or PT reminder approximately two hours before a scheduled start time. Reminder text may include the class or session time and the cancellation deadline.
Reminder delivery is not guaranteed and may depend on network connectivity, browser or device settings, push permission, and service availability. You remain responsible for checking your booking and arriving on time.
6. Health, waivers, and participation risks
You must provide accurate health, emergency-contact, and waiver information requested by the Club. You must follow Club safety instructions and tell the Club about relevant changes before participating.
Boxing and combat-sport training involve inherent risks, including physical contact, exertion, injury, and property damage. You participate only when fit to do so and should obtain appropriate professional medical advice where needed. These Terms do not remove rights or responsibilities that cannot lawfully be excluded.
7. Acceptable use
- Use the portal only for legitimate Club, membership, booking, payment, and training-related purposes.
- Do not probe, disrupt, overload, scrape, reverse engineer, or attempt to bypass portal security or access controls.
- Do not submit malware, fraudulent payment information, abusive content, or information that belongs to another person without permission.
- Do not use the portal to interfere with other members, staff, Club operations, or service providers.
8. Suspension and interruptions
The Club may suspend or deactivate an account or booking where there is a security concern, suspected misuse, inaccurate or fraudulent information, unpaid or disputed amounts, safety concern, breach of these Terms, or another legitimate operational reason.
The portal and training services may be interrupted for maintenance, technical faults, network issues, emergencies, staffing, venue closures, or other events outside the operator's reasonable control. The Club may change or cancel a schedule and will use reasonable operational communication where appropriate.
9. Changes to these Terms
These Terms may be updated when the Club's services, rules, or legal requirements change. The current version and effective date are shown on this page. Continued use of the portal after an update means you accept the updated Terms to the extent permitted by law.
Questions can be sent to trunkskid5439@gmail.com.